Delivery and Returns
Delivery
We deliver your Fruitcase® within 1 - 3 days via courier. You will receive an email with a tracking number for your purchase.
Returns
You can return your Fruitcase® at any stage within 30 days of purchase.
Your Fruitcase® must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
To return your product, you should mail your Fruitcase® to:
Fruitcase® c/o myWarehouse
Unit 28, Heathfield, Stacey Bushes, Milton Keynes MK12 6HP
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within ten days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@fruitcase.com
